The merger of two well-respected independent adjusting firms will optimize the customer
service for carrier assignments in the California and Nevada, and allow Sams & Associates Independent
Adjusters and Investigations to expand further in the near future.
Don Sams of Sams & Associates and Steve Anderson of
Anderson Claims Service, Inc. have announced the acquisition of Anderson Claims Service by Sams & Associates as
of October 1st, 2008.
The alliance of the two firms will provide for more capacity
to respond to the increased outsourcing of claims handling by the carriers in these tumultuous times. Many of
the carriers appear to be focusing on their core competencies and looking for cost mitigation by utilizing
outsourcing to claims partners with optimum service levels. Sams & Associates is committing the company to
continue to provide that level of service in more geographic areas.
“Our growth will be steady, but will never be out of control,” Don Sams
stated. “we will not relinquish our ability to control the products that we deliver and we will diligently monitor
the work of the adjusters who are, after all, representing the carriers who assign the work. Each timely
report will be filtered through the main office in the Sacramento area to maintain the quality that we are known
Steve Anderson said “For the last couple of years I have been
looking to merge with an independent adjusting company that could give me an opportunity to utilize my skills and
abilities in a new and different way. I have owned my own company for 19 years and had a very successful run but
even with this success I was looking for new challenges. At a recent claims seminar Don and I started talking about
our respective business and the state of the insurance industry as a whole. This was easy as we have known one
another both personally and professionally for the last 20 years. Suddenly it was clear that there was an
opportunity for us to make both of our companies better by a merger. I could offer Don an existing office and a
staff of fully qualified adjusters in a geographical area that he was looking to expand into. Also, we did some
types of investigations that his company did not perform which could open up different markets for potential new
business. We do training that we could offer to Don’s clients as a value added piece for our respective
clients. In turn, Don had in place a staff of senior management personnel all well qualified in personnel,
finance and production as well as a qualified adjusting staff geographically located throughout the entire state of
California and Nevada. With his commitment to grow his company into the states of Oregon, Washington and Arizona I
felt I could be of assistance to Don to scout out qualified firms which we might approach for possible merger and
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